1. Introduction Welcome to Margaret Norman and Associates, P.C. ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
2. Information We Collect and How Long we Retain it
When you visit, use, or navigate the Services we offer, we may process personal information depending on how you interact with us and the Service choices that you make, as well as, the products and features you choose to use. We only keep your personal information for as long as we have an ongoing legitimate business need to process your information, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirement). If your personal information has been stored in backup archives, it will be done securely and isolated from any further processing until deletion is possible.
3. How We Use Your Information
We use/process your information to provide and administer the Services we provide and depends on how you interact with our Services, including:
4. Do We Process Sensitive Personal Information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
5. Do We Receive Information from Third Parties? We may receive third party information if and when required for treatment and billing purpose.
6. How Do We Keep Your Information Safe? We have organizational policies and technical systems in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our or our vendor’s security and improperly collect, access, steal, or modify your information. Should such a breach occur in our systems, Margaret Norman and Associates, P.C. is required to notify you of such an incident.
7. When and With Whom May We Share Your Personal Information?
Our office works with and may share information with Vendors, Consultants, and Other Third-Party Service Providers who perform services for us or on our behalf and require access to specific information to perform the designated tasks. Appropriate BAAs and/or Contracts are in place with these entities to help safeguard your personal information. This means they cannot share or do anything with your personal information unless we have instructed them to do it. They also commit to protecting the data they hold on our behalf and retaining it for the period we instruct. The categories of third parties we may share personal information with are as follows:
8. How to Exercise your Privacy Rights
You can exercise your rights by submitting a data access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. You can learn more about your Privacy Rights here.
9. How We Protect Your Information We have implemented appropriate and reasonable security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the Services within a secure environment.
10. Third-Party Links Our website may contain links to third-party sites to receive various Resources available to those who visit our website. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Cookies and Tracking Technologies We may use cookies or similar tracking technologies to enhance your online experience while on our website. You can adjust your browser settings to refuse cookies, but this may affect certain website functionalities.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time and will post the updated effective date on this page.
Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Margaret Norman and Associates, PC
5412 Glenside Drive, Suite B
Richmond, Virginia 23228
(804) 741-4300
mna5412@therapysecure.com
By using our website, you consent to the terms of this Privacy Policy. Updated Jan. 28, 2025.
Withdrawing your consent:
You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided on this page. However, please note that this will not affect the lawfulness of the processing before it is withdrawn nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to out SMS messages, or by contacting us using the details provided in the section. You will then be removed from the marketing lists. Please note that we may still communicate with you for service-related messages that are necessary for the administration of your account, respond to service requests, or for other non-marketing purposes.
Account Information
If, at any time, you would like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete it and the information in it from our active databases. Note that we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at mna5412@therapysecure.com.
Margaret Norman & Associates
5412-B Glenside Drive, Richmond, VA 23228, US
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